In today’s “always connected” world, being able to access, control, and troubleshoot your mobility infrastructure from anywhere is not only possible, but required.
With that challenge in mind, HiveManager NG - Aerohive’s next-generation network management solution - was designed to solve four common problems experienced by IT professionals that are tasked with planning, deploying, and maintaining wireless networks.
IT Admin Issue #1: "I want to try out the management solution before purchasing to make sure it fits all of my needs."
How HiveManager NG can help:
HiveManager NG has a quick and easy trial account sign-up process, and IT teams can test-drive the solution with real or simulated devices to explore possibilities and plan a deployment.
These evaluation accounts can also be easily transitioned to production accounts post-purchase. Please feel free to visit aerohive.com/cloud to experience the product yourself!
IT Admin Issue #2: "I need a solution that is easy to plan and deploy; I already have enough on my plate."
How HiveManager NG can help:
The integrated planner and maps features in HiveManager NG help with AP placement and Wi-Fi coverage. You can import a floor plan or use Google maps to create floor plans and visualize deployments with simulated APs to achieve coverage goals.
You can also use heat maps to visualize a complete Wi-Fi deployment and even locate clients and APs post deployment. Once you have planned your mobility network, HiveManager NG has a variety of tools to aid in easy on-boarding and deployment. Task-based choices are available to introduce the first time user to the product.
HiveManager NG also contains “quick setup options” which facilitate 15 minute deployments – enabling an IT user to create and deploy a PPSK or PSK based SSID in a single step.
Our next-generation HiveManager platform focuses on gradual disclosure and guided workflows—relevant options are presented as users make certain configuration choices.
IT Admin Issue #3: "I need a simple way to monitor and govern policy once the network has been deployed."
How HiveManager NG can help:
HiveManager NG provides insightful dashboards with real-time and historical insights into network health, applications, and users. You can see the main dashboard below that contains the “vital signs” of your network directly at the top and additional features such as a time selector, filters to drill down into more granular data, and dashboard widgets.
HiveManager NG also offers search-based 360 views which give the IT user access to a complete summary of Aerohive devices, clients, and applications. Based on the information you can gather through the monitor tools, HiveManager NG has the ability to create user groups and assign policy based on location, time, and OS.
Context-aware user policies with granular and flexible control enable IT to deliver an optimized end-user experience.
IT Admin Issue #4: "I need to be able to troubleshoot problems quickly and resolve issues in an efficient manner."
How HiveManager NG can help:
One of the most exciting features of HiveManager NG is the Helpdesk Optimized Troubleshooting.
Let’s take a look at an example: Cathy is a teacher with an iPad in the classroom and she runs into a problem. HiveManager NG automatically detects this problem and files it. Cathy then calls Sam at Helpdesk and asks for help. Sam can look up Cathy’s device by MAC or hostname and view both current and historical issues associated with her device and even view potential solutions recommended by HiveManager NG.
These new features within HiveManager NG empower the help desk to resolve issues quickly and reduce escalations.
Overall, HiveManager NG was designed with the end-user in mind.
- The streamlined user experience gets deployments up and running quickly and the guided workflows for ease-of-use make HiveManager NG even more efficient.
- Operational intelligence gives users the ability to search and obtain data quickly and use this information to make relevant network decisions.
- The simplified troubleshooting and Helpdesk optimized interface make it easier to manage a robust mobility network even with a small IT team.
- Lastly, the API- driven architecture enables 3rd party applications and a developer ecosystem that will drive a future for Aerohive and HiveManager NG that continues to make life as easy as possible for IT professionals managing a wireless network.
We invite you to our customer community to read the FAQs as well as join in the conversations happening around HiveManager NG. Feel free to jump into a conversation or start your own by posting a question.
